Privacy Policy

Last updated: January 2026

Information We Collect

When you submit a contact form on Live On Big Island, we collect:

• Full name, email address, and phone number
• Your preferred method of contact
• Answers to our qualifying quiz (timeline, budget, property type, pre-approval status)
• The page you submitted the form from
• A hashed (anonymized) version of your IP address for fraud prevention

How We Use Your Information

• Lead referral: We share your contact information and quiz answers with a licensed Hawaii real estate professional who will contact you via your preferred method
• Communication: To respond to your inquiry and provide information about Big Island real estate
• Service improvement: To improve our website content and user experience

Do Not Call Compliance

We take Do Not Call (DNC) registry compliance seriously. Phone numbers submitted through our forms are checked against available DNC databases. If your number is on the DNC registry, we will only contact you through your other specified preferences unless you provide express written consent for phone calls. Our partnered real estate professionals are instructed to respect all DNC regulations.

Information Sharing

We do not sell your personal information to third parties. Your information is shared only with:

• The licensed real estate professional assigned to your inquiry
• Service providers necessary to operate this website (hosting, email delivery)

Data Security

We implement industry-standard security measures to protect your information, including encrypted connections, hashed IP storage, and secure database access.

Cookies

We use minimal cookies for:

• Session management (form security tokens)
• Analytics (if Google Analytics is enabled) to understand how visitors use our site

Your Rights

Under applicable laws including the Hawaii Information Privacy Act and CCPA (for California residents), you may:

• Request access to the personal information we hold about you
• Request deletion of your personal information
• Opt out of any future communications

To exercise these rights, contact us at [email protected].

Changes to This Policy

We may update this privacy policy from time to time. Changes will be posted on this page with an updated revision date.